Emergency maintenance (blocked toilets, major leaks/floods, gas leaks or power outages for example) should be reported by phone, email or MSG to your Property Manager.

Our Customer Care Team 07- 3189 3315 

Monday to Friday from 9am to 5pm

Saturday, Sunday and public holiday (URGENT issues, MSG only)

If you are experiencing extreme weather conditions and require emergency assistance please contact the SES on 132 500.

If you have locked yourself out of your home, please contact Locksmiths.

Please NOTE that you will be charged for this cost. If your urgent query is outside these paramaters and you believe to be life threatening please contact “000”.